🌿 Delivery & Returns
From our countryside studio to your door — here’s everything you need to know
📦 UK Delivery
We aim to ship all UK orders the next working day (Monday to Friday), though some may take 1–3 days to process. Once your parcel is on its way, you’ll receive a dispatch email with tracking details — if it doesn’t appear, please check your spam folder just in case.
We send all parcels via Royal Mail 48 as standard, with an option to upgrade to Royal Mail 24 at checkout if you’re in a hurry.
✨ Enjoy FREE UK delivery on orders over £50.
🇺🇸 USA Delivery
We’re delighted to send parcels across the pond! All US orders are shipped via Royal Mail (delivered through USPS or UPS), with most parcels arriving within 3–10 working days. Occasionally, shipping may take up to 17 days — especially around holidays like Black Friday or Christmas.
💡 To get the most out of your shipping, we suggest combining orders with a friend or stocking up on favourites — it makes delivery more cost-effective!
📦 USA shipping is duty-free for personal orders under $800.
Shipping Rates:
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0.1kg – 1kg → £16.99
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1kg – 2kg → £19.99
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2kg – 5kg → £35.99
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5kg – 8kg → £52.99
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8kg – 12kg → £65.99
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12kg – 17kg → £78.99
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17kg – 30kg → £99.99
Your tracking number will be included in your confirmation email. For the smoothest delivery, please include both your email and phone number at checkout.
🕯️ Returns & Replacements
We take great care in packaging every candle and piece with love — but if something arrives damaged, please send us a photo of the item and packaging to info@talesfromthemeadow.co.uk, and we’ll happily arrange a replacement or full refund.
If there’s anything else not quite right with your order, please get in touch — we’ll do all we can to make it right.
Thank you so much for supporting our small business.
With love,
Rebeca
tales from the meadow